Few years back Dragonair launched its maiden flight route for Penang – Hong Kong, little did I know that Dragonair is a premium subsidiary airline of Cathay Pacific. Thus the urge and wish to experience this new airline came true in the month of November 2014 last year. Currently, the only direct flight from Penang to Hong Kong is only served by Dragonair (2015- present) after HKexpress cancelled its operation in Penang. The average ticket I have paid for an economy class ticket to Hong Kong was about RM600 (HKD1300) which was quite affordable.
The current livery of the Dragonair fleet is in white colour with a red dragon.
Penang to Hong Kong Route (Morning Flight)
The Penang to Hong Kong route is served by the Airbus A330-300. It’s interior cabin spots 2-4-2 seating configuration for economy class.
The blue interior cabin gave me an impression of clean and neat atmosphere.
In-seat power outlets is also available to all passengers and can be accessed at the bottom of your seat.
Economy class seats fitted with StudioKA which features a 9-inch (Economy Class) full touchscreen display Audio/Video On Demand and a USB port for connectivity/charging your smartphone.
The inflight entertainment system offers a fully touch screen without any joypad or joystick
Economy Class In-flight meal (Penang to Hong Kong)(Morning Flight)
Chicken spaghetti with raw salmon and a dessert.
Dim sum set with chicken and vegetables and fruits
Fried glass noodle/meehoon with mushroom and shrimps
Penang to Hong Kong Route (Evening Flight)
The evening flight from Hong Kong to Penang was served by the smaller Airbus A320 with its 3-3 configuration. Evening flights are usually filled to less than 50% of the total passenger.
Inflight entertainment on the Airbus A320 is limited to basic TV as shown on the photo.
Economy Class In-flight meal (Penang to Hong Kong)(Evening Flight)
Fish with potato and vegetable and Haagen Daaz Ice Cream.
Hong Kong – Penang Route
The Hong Kong-Penang route flight is also served by the Airbus A330-300 variant fleet.
Economy class cabin spots a 2-4-2 seating configuration with smooth metallic bezel around the seat. What amazed me about this seating was, the seat could be reclined without affecting the passenger behind as each seat frame is fixed permanently.
The economy class entertainment system of Airbus A330-300 is fully equipped with Studio KA 9 inch screen and joypad/phone system
USB port and power plug are located at the desk tray section.
Economy Class In-flight meal (Hong Kong to Penang)
Chinese dim sum set with fruits
Tomato pasta with broccoli and egg with fruits
Pasta with cheese and baby carrots and fruits
Chicken Noodle with Dim Sum
Chicken Rice with Haagen Daaz Ice Cream
Overall the Dragonair flight experience was a pleasant flight except there is an encounter of full flight whereas one might have to be re-scheduled. The food was tasty with ample and new entertainment system. That will risk your luggage of being delayed in which I have experienced in this flight. I filed a complaint and I was compensated with a USD50 service voucher in which I used it to purchase my flight to Tokyo in the month of May. The advantage is, there is a high possibility of upgrade to business class.
With the frequent flyer programme, Asiamiles, you will be able to acquire mileage points in which you can use it to exchange for flights or any other gifts. Another higher tier would be the Marco Polo Club which could be enrolled by paying USD50.00. An enrolment will entitled you priority check-in and boarding privileges.